FAQs
What is Gavolay?
Gavolay is designed to help you build better daily habits while enjoying the ritual you love.
We believe small moments can make a big difference. Whether you’re taking a break, resetting your mind, or simply enjoying a refreshing moment, Gavolay transforms an everyday habit into a more mindful and enjoyable ritual.
Better habits. Better living.
How does Gavolay work
Gavolay makes it simple to enjoy a refreshing sensory experience anytime.
Simply insert a flavor core into your Gavolay device, take a breath, and enjoy icy flavor air with a refreshing cooling sensation.
No charging, no complicated setup — just a simple ritual designed to bring a refreshing moment into your day.
What does Gavolay taste like?
Gavolay delivers a refreshing burst of flavor with a cool, icy sensation and a satisfying throat hit.
Each flavor is designed to create a unique sensory experience — from crisp and refreshing notes to smooth and vibrant blends — giving you that familiar feeling of enjoying a flavorful breath without vapor or smoke.
It’s more than just a flavor. It’s a refreshing moment you can enjoy anytime.
How often can I use Gavolay?
You can use Gavolay anytime and anywhere you want.
Whether you’re working, traveling, taking a break, relaxing at home, or looking for a refreshing moment during your day, Gavolay is designed to fit naturally into your lifestyle.
Enjoy the ritual you love, whenever you need it.
How long does the flavor cores last?
For the best experience, we recommend using each opened flavor core within 3 days.
The flavor is at its freshest and most vibrant on the first day. Over time, the aroma will gradually become softer as the natural flavor slowly fades.
To enjoy the fullest flavor experience, we recommend replacing your flavor core regularly.
What are Gavolay flavor cores made from?
Gavolay flavor cores are made with food-grade eflavoring ingredients and carefully selected aroma ingredients.
Each flavor is crafted to deliver a refreshing and enjoyable sensory experience, allowing you to enjoy flavorful moments in a simple and natural way.
How do I clean Gavolay?
Keeping your Gavolay fresh is easy.
Each Gavolay device comes with a soft cleaning brush to help clean the inside of the device.
The mouthpiece can be easily removed and placed in the dishwasher for convenient cleaning.
Regular cleaning helps maintain a fresh and enjoyable experience every time you use Gavolay.
How long does shipping take?
We carefully prepare every order to ensure a smooth delivery experience.
Processing Time: 2–5 business days
Estimated Delivery Time: 9–20 business days for most countries
Once your order has shipped, you will receive tracking information to follow your package.
How much does shipping cost?
Shipping is $9.90 per order for a single item.
Shipping costs may vary depending on your order quantity and destination.
Should I pay for the tax?
For most orders shipped to the United States, Australia, and European countries, applicable taxes and import duties are included in your order price.
In most cases, you will not need to pay additional customs fees when your package arrives.
However, in rare situations, local customs authorities may require additional payments due to specific regulations, import restrictions, or circumstances beyond our control.
Any customs duties, taxes, or clearance fees charged by local authorities are the responsibility of the customer.
Do you offer refunds?
Yes, we accept returns within 15 days of delivery if the following conditions are met:
- The product is unused and unopened.
- The product remains in its original packaging.
- All factory, hygiene, and tamper-evident seals are intact and unbroken.
- The product is returned in its original condition.
Return shipping costs are the responsibility of the customer.